IT Support

Support Specialists When You Need them

We know that computer networking plays a critical role in getting business done.

MicroTech has the skills and expertise to keep it running smoothly.

IT Support Services

Technical Support Specialists At-the-Ready

 

Navigating the complex landscape of information technology, MicroTech stands out as the premier IT support service provider in Boise, with 50 years of dedicated experience serving small and medium-sized companies. Our technical support specialists are ready to assist small and midsize businesses in optimizing their IT systems for growth. We understand the unique needs of businesses in Boise and offer customized services to ensure that you make the most of your IT infrastructure. As a trusted partner, we specialize in providing tailored IT support services, aligning our expertise with your business goals to deliver a seamless and customized experience that fosters growth and success.


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What Do Our IT Support Services Include?

Cloud Consulting

Initiating the process with a thorough technology assessment, we provide valuable insights to evaluate your business's readiness for a seamless transition to the cloud. Following this, our experts meticulously craft the best migration plan tailored to your specific needs. This comprehensive approach not only minimizes disruption but also maximizes results, ensuring a smooth and efficient transition right from day one.

Data Protection

Our commitment extends to assisting you in establishing a comprehensive data backup and recovery framework, safeguarding crucial business information from unauthorized access, natural disasters, and various threats. Additionally, our data protection services encompass the implementation of robust anti-virus protection and the seamless execution of automated data backups, reinforcing the resilience of your business against unforeseen challenges.

Microsoft 365

Microsoft 365 has become the preferred email system for SMBs–-and for good reason. The platform is highly customizable and facilitates multiple email domains. It also comes charged with powerful collaboration features like Exchange Online, OneDrive for Business, SharePoint Online, and Microsoft Teams. 

Our network support specialists have deep experience with the entire Microsoft 365 suite. We can help you seamlessly transfer your domains and mailboxes to this platform and get your business up and running right away.

Managed IT Services

We know the cost of tech management is one of the biggest pain points for SMBs. That’s why we offer an affordable managed services package so you can get more out of your IT investment. With MicroTech’s managed services platform, you enjoy risk management, operational efficiency, and business continuity. What’s more, the platform is end-user optimized to ensure ease of use for you and your team.

Server Repair Services

Operating as a full-time business heavily dependent on IT solutions, the specter of server downtime is a significant concern. Rest assured, we specialize in identifying and addressing server issues, offering comprehensive solutions from hardware upgrades to re-installation. Trust us for your ongoing server maintenance needs, ensuring uninterrupted business operations.

Identity Management

In the realm of identity management support services, our commitment to excellence is reflected in our top-notch password management protocols. Going beyond the conventional, we facilitate seamless password reset and synchronization. This ensures that a single system user within your organization can securely access all necessary applications using consistent login details, optimizing operational efficiency and fortifying security measures across the board.

IT Compliance

Idaho’s IT legislation changes every year making it a challenge for small and mid-size businesses to keep up with the dynamic nature of technical policy and protocol. Our support specialists have in-depth knowledge of all federal and state IT compliance requirements, and will help your business stay in compliance at all times.

Whether you’re seeking more effective customer-data protection to avoid fines, or simply looking to make a few system tweaks here and there to keep pace with new legislation – we’ve got you covered!

Talk to a Managed Services Expert

Talk with a Managed Services Expert for Small Business

 

If you're ready to evaluate a Managed Service Provider, talk with an expert at MicroTech. We'll discuss your challenges and help you find the right solution for your small business.

Why Are Managed IT Services Critical for SMBs?

Gain a Competitive Edge

In the dynamic realm of contemporary business, staying abreast of the latest IT trends isn't merely advantageous; it's imperative. Implementing optimized IT solutions becomes a strategic necessity, driving enhanced productivity, increased revenue, and heightened customer satisfaction. Furthermore, these solutions play a pivotal role in expediting the sales cycle, providing businesses with a competitive edge in a landscape where adaptability and efficiency are paramount for success.

Improved Productivity

Embracing cloud consultation is a strategic investment that goes beyond enhancing cross-functional collaboration and productivity; it becomes a pivotal necessity for businesses with multiple branches. The cloud seamlessly connects diverse teams across different locations, fostering real-time collaboration and ensuring that your business operates cohesively, regardless of geographical distances. This strategic advantage not only optimizes workflow but also positions your business for sustained growth and adaptability in an increasingly interconnected business landscape. 

 

 

Save Time & Money

Having a reliable IT services partner on your side not only helps prevent server downtime but also safeguards your business from the consequential losses of time, data, and money. This proactive approach not only protects your bottom line but also ensures the retention of valuable customers, emphasizing the critical role that dependable IT support plays in the overall success and sustainability of your business operations.

Our 5-Star Promise

 

You’ve worked hard for your business and it deserve more than just the average IT support service that is a dime a dozen these days. At MicroTech, we operate on a 5-star promise, striving to deliver service that meets or exceeds expectations. Here’s how:

  1. We do what’s right and what’s fair for your business—no exceptions.
  2. We’re persistent in finding and delivering the exact solution you need.
  3. We take ownership over everything we do.
  4. We build long-lasting relationships.
  5. We back our service claims by promising to discount your bill if we fall below your standards.

Our superior work ethic and dedication has helped us achieve a near-perfect rating of 4.8 out 5 on Google.

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Refuse Mediocre IT & Choose MicroTech

MicroTech is not just another IT support services provider; it's a partner committed to ensuring your IT network operates at its best. By refusing mediocre IT solutions and choosing MicroTech, businesses in Boise can enjoy the peace of mind that comes with reliable and customized IT support services. Contact MicroTech today to elevate your IT infrastructure and propel your business forward.

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