TechCareTM Managed Services 

On-Going It Support Services

We know that your network is the backbone of your business operations.

Let MicroTech monitor your network and keep your business strong.

TechCare™ Computer Networking Services

Ongoing IT Network Support

Does your business suffer from downtime? Are you losing money and compromising customers because your IT network can’t keep up? Do you ever catch yourself thinking, there must be a more efficient way to manage all these systems, but then struggle knowing where to start?

MicroTech Systems designed TechCare™ with two goals in mind: deliver superior computer networking services and offer budget-friendly rates for small and mid-size businesses in Boise. It’s just that simple.

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A Full Range of IT Services Designed for You

 

Simply put, TechCare bundles MicroTech’s most valuable IT services into one convenient and cost-effective offering. Don’t spend one more night tossing and turning over an IT issue. When you turn it over to MicroTech, we get it done. Services include:

IT Support


IT network support offerings can range from computer system installation and configuration to hardware/software diagnostics, to troubleshooting and break/fix solutions. We can do it all—and have!

Managed IT Services


Businesses that outsource their network management to an experienced IT partner maintain an edge over their competition. With MicroTech, you get peace of mind at a price you can afford, customized to fit exactly what you need, when you need it.

24/7 Monitoring


Our 24/7 monitoring package ensures your IT systems are always running---day, night, holiday, or otherwise. This means that you can always count on us if an emergency IT issue does arise... and we’ve been in this business long enough to know that at some point, it will. Proactive monitoring means you’ll be notified of a potential issue before it turns into a pricey problem.

Antivirus & Backups

 
It’s an unfortunate reality we live in that your business data is always at some risk of hacking and malware intrusion. With monitored antivirus and backups, you'll always stay a step ahead of the threat, keeping your business and your customer data safe and secure.

Windows Servers

 
MicroTech provides windows server management for Microsoft's operating systems and can offer assistance with industry-specific applications and programs. 

Find Your TechCareTM Solution

Talk with a Managed Services Expert for Small Business

 

If you're ready to evaluate a Managed Service Provider, talk with an expert at MicroTech. We'll discuss your challenges and help you find the right solution for your small business.

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TechCare™ is Your Dedicated
Network Support Service

 

TechCare™ is an exclusive IT support service offered by MicroTech which we specifically designed for small to medium size businesses (SMB). It’s the way we deliver our all-out, never-say-die approach that has come to be known as our “secret sauce”. All your company's IT needs, handled proactively, effectively, and affordably.

Our network support specialists provide expertise in all aspects of IT support ranging from managed services and window server management to cloud solutions, and more.

At MicroTech, we have the right team, tools, and resources to get the job done. And with 50 years of experience solving IT challenges in and around Boise, we’ve been at this awhile. Our dedicated team of network engineers are on-hand to resolve your technical issues as they arise, freeing you to focus on what matters most—your business and your bottom line.

TechCare™ Is Your IT Support Service

There are a number of reasons businesses in Boise turn to TechCare™ for their IT network support needs. Consider the following:

Optimized Employee Efficiencies

Our trained IT specialists monitor your company's IT infrastructure, troubleshoot issues, and resolve problems before they escalate and become a risk to your business.

 

An Actively Monitored Network

24/7 remote monitoring services help keep your operations humming along smoothly. The last thing you need is significant downtime caused by a computer breakdown or another IT issue. We install and monitor encrypted, file-based cloud backup, and antivirus to ensure your data sits and stays protected.

Extended Support Hours

We understand that an IT issue can strike outside normal business hours which is why we offer on-call emergency IT services. While technology may be unreliable at times, you can always depend on us.

Get Our 5-Star Service Guarantee

5-Star

Do What's Right, Do What's Fair


We want to be a partner in your business growth and not just the "IT guys". We’re reliable, honest, and trustworthy, meaning we strive to do what’s fair and right for your business, every single time.

Persist to Find and Deliver the Solution You Need


If for some reason we do not have the answer to a particular problem right away, we make it our job to find it as soon as humanly possible. We believe there’s a solution to every IT challenge and will do whatever it takes to solve it.

Take Ownership of Everything We Do


We aim to always deliver a quality service experience to our clients. And if something goes wrong, we acknowledge the mistake immediately and work to correct it. As a result, we learn and grow so that we can serve you even better the next time.

Back Our Service Claims with a Promise to Meet or Surpass Your Expectations


We couldn’t be prouder that 92% of our reviews are 5-stars, and that’s what we strive for. In fact, it is so important to us to deliver outstanding service that we stand behind our 5-star promise by discounting your bill if the business goals have not been met to your, or our, standard. See the difference exceptional IT services can bring to your business.

Build Long-Lasting Relationships 


We understand that trust is earned, not given. So, we strive to create long-term relationships with our customers, employees, and the general community. We seek to build confidence through every project. And we believe that exceptional customer service is truly experienced when a quality business relationship has been formed.

Need Business IT Services?

 

We provide ongoing computer support for your IT needs.
Contact us regarding any questions you may have for us.

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