Simplifying the Selection Process
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All too often we quote a PC or something only to have a client state, we can get that cheaper.
Let’s take a quick look at the average PC quote. A client contacts us and needs to purchase a PC. We go to the hardware vendor’s site (branded of course, Dell, HP, Lenovo, etc.) compare current models and configure the system to get our cost. We then put the quote together and send it over to you. Next comes the follow up emails / phone calls for questions and status reports. You sign off, we send the quote to procurement, the order is placed, tracked, and then it arrives. We receive it, set it up in our system with all the necessary information (warranty, serial number, etc.). We then receive, process and pay the invoice from the vendor, then go through the process of invoicing you from our system, and finally receiving your payment.
Do we put a markup on the PC? ABSOLUTELY! We have to! Look at all the touches we put into that – configuring, quoting, follow up, ordering, tracking, entering it into our system, paying the vendor invoice, invoicing you, and receiving your payment. That is approximately 3 hours of work. I promise you, when subtracting the cost of that time form the $50 to $100 we make on a PC, we are not making a killing off of you.
So why buy from us?
Your statement….we can get it cheaper, your right, you can. Are you saving money? Possibly, but it is also possible that you aren’t. It boils down to value. If you don’t find added value in the bullet points listed above, then it might be best for you to purchase the system on your own.
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