MicroTech Systems IT Service Blog

Microtech Boise IT services blog. Learn tips and best practices for your business IT needs.

Posts by Microtech Boise:

What is Remote Monitoring Management (RMM) from a MSP?

What is Remote Monitoring Management (RMM) from a MSP?

With most business operations being heavily reliant on technology, keeping a constant check on your IT systems to ensure smooth functioning is a no-brainer. Nonetheless, hiring an in-house monitoring staff or relying on on-site support for break-fix upgrades will drain your budget. Remote monitoring management is all you need to get professional help for monitoring, maintaining, and fixing IT issues at affordable costs.

Remote monitoring management (RMM) refers to keeping your IT systems in optimal condition without technicians being physically present on the site. If you are wondering why use remote monitoring and management, let's count some key benefits of RMM software. RMM tools offer proactive monitoring, faster issue resolution, enhanced user experience using automation, all these and more at budget-friendly prices.

With dozens of RMM tools out there, it's not easy to find the RMM software that best suits your business needs. Let's understand what RMM is, which features you should look for, and the benefits of using RMM software.

Why Your Small Business Needs Remote IT Assistance

Why Your Small Business Needs Remote IT Assistance

Being a small and medium-sized business, you are growth-focused and need to efficiently utilize your resources and scale your business operations within a limited budget. What if you could save on your IT spending, allocating more budget towards other business-critical tasks?

Remote IT Assistance offers professional IT services at affordable costs eliminating the need to hire an in-house IT support team. In addition to cost savings, remote IT support service ensures faster issue resolution, access to industry experts, 24/7 remote monitoring, and provides on-demand scalability.

What Will a Peek Into Your Network Activity Show You?

What Will a Peek Into Your Network Activity Show You?

According to a 2020 survey, enterprises lost between 301,000 and 400,000 U.S. dollars per hour due to critical server outages. Not only economic strain, poor network monitoring leading to downtime can also reduce your reputation among customers. You can solve network issues while ensuring maximum efficiency of your network infrastructure by simply monitoring your network activity using reliable network monitoring systems.

Monitoring your network activity such as bandwidth usage, latency, uptime, connectivity, data packet loss, etc will help you detect network performance issues enabling you to proactively fix them before it affects your customers.  

We at MicroTech, have been providing network monitoring services for small and medium-sized businesses for over 50 years now. From our experience, we have realized that to implement an optimal network performance monitor plan, you need to understand what network monitoring is, why it is important, which metrics to track, and optimization techniques for network monitoring.

Let's dive into all these topics one by one. 

Business Continuity or Disaster Recovery: What's the Difference?

Business Continuity or Disaster Recovery: What's the Difference?

Business continuity and disaster recovery are preemptive plans that guide businesses during a crisis like natural disasters, power outages, technological failure, and cyber incidents. A business continuity plan (BCP) helps you to keep your business running in the face of a crisis while disaster recovery strategies aid you in rapidly restoring your business operations to full capacity following a disaster.