MicroTech Systems IT Service Blog

Microtech Boise IT services blog. Learn tips and best practices for your business IT needs.

Posts about IT Services:

Why Your Small Business Needs Remote IT Assistance

Why Your Small Business Needs Remote IT Assistance

Being a small and medium-sized business, you are growth-focused and need to efficiently utilize your resources and scale your business operations within a limited budget. What if you could save on your IT spending, allocating more budget towards other business-critical tasks?

Remote IT Assistance offers professional IT services at affordable costs eliminating the need to hire an in-house IT support team. In addition to cost savings, remote IT support service ensures faster issue resolution, access to industry experts, 24/7 remote monitoring, and provides on-demand scalability.

Top 5 IT and Security “Oopses” From 2022

Top 5 IT and Security “Oopses” From 2022

...and how to Avoid These IT Mistakes in 2019

No IT strategy is ever certain – business leaders make plenty of well-informed assumptions about the future of information technology, only to find out that the future takes a different turn. This year, everyone made plenty of assumptions about the cloud, the IoT, information security, and more. What did businesses get wrong – and how will we fix things in the year to come?

True Crime: The Real-Life Story of a Phishing Fiasco

True Crime: The Real-Life Story of a Phishing Fiasco

For hackers, American small business culture represents a target-rich environment. Small businesses don’t often possess robust protocols in place to deter attackers. They might not use commercial-grade antivirus, and may not consistently employ strong password policies or two-factor authentication. 

As a result, attackers have a huge opportunity when it comes to small businesses – and it’s an opportunity that they usually take. Here are a few startling statistics as of 2021:

The Ultimate Help Desk Setup for Small Business Support

The Ultimate Help Desk Setup for Small Business Support

In the business world, many of our products and services are relatively similar. The best way to stand out is by providing great customer service. According to statistics, 86% of buyers are more likely to pay more for a better customer experience. Although it can be daunting to respond to multiple needs, with help desk software, you will have better control over customer communications. Read on to learn more.