MicroTech Systems IT Service Blog

Microtech Boise IT services blog. Learn tips and best practices for your business IT needs.

Posts about Managed Services:

What is Remote Monitoring Management (RMM) from a MSP?

What is Remote Monitoring Management (RMM) from a MSP?

With most business operations being heavily reliant on technology, keeping a constant check on your IT systems to ensure smooth functioning is a no-brainer. Nonetheless, hiring an in-house monitoring staff or relying on on-site support for break-fix upgrades will drain your budget. Remote monitoring management is all you need to get professional help for monitoring, maintaining, and fixing IT issues at affordable costs.

Remote monitoring management (RMM) refers to keeping your IT systems in optimal condition without technicians being physically present on the site. If you are wondering why use remote monitoring and management, let's count some key benefits of RMM software. RMM tools offer proactive monitoring, faster issue resolution, enhanced user experience using automation, all these and more at budget-friendly prices.

With dozens of RMM tools out there, it's not easy to find the RMM software that best suits your business needs. Let's understand what RMM is, which features you should look for, and the benefits of using RMM software.

Why Remote Monitoring is Critical for Your Business Operations

Why Remote Monitoring is Critical for Your Business Operations

Imagine that you’ve spent many years and thousands of dollars building up the IT infrastructure of your small business. Lately, you’ve started to notice that your computer connections are lagging or moving slowly, and you’re increasingly worried about outside cybersecurity threats that your basic managed services provider (MSP) doesn’t cover.

Remote IT Support Pros and Cons

Remote IT Support Pros and Cons

At some point, most businesses will need to make a decision about how to handle the information technology (IT) needs of the business. These needs can evolve based on the size, scope, and level of growth that a business experiences at a certain stage.

Regardless of where your organization stands, investing in the right level of IT support can be a game-changer. Whether you need remote monitoring services, cybersecurity protocols, or database management, working with IT professionals can take you where you need to go.

In this post, we’ll recap the benefits of remote IT support and contrast this service with more traditional options, like onsite IT support.

5 Signs Your Small Business Needs a Managed Service Provider

5 Signs Your Small Business Needs a Managed Service Provider

How efficient is your network? How worried are you about potential security vulnerabilities? Are you continually coping with IT issues? It may be time to consider getting some consistent outside help. Not just for when problems arise, and you can’t fix them, but more importantly, before issues occur.

A managed services provider can help your business by handling many of the tasks associated with protecting, upgrading, and monitoring your network. An MSP will focus on performance and on a proactive approach to managing your infrastructure so you and your c-suite can grow your business model.

Why Active Directory Domain Services Authentication Matters

Why Active Directory Domain Services Authentication Matters

Technologically-focused companies rely on critical database infrastructure to maintain regular operations and to help employees and administrators accomplish daily tasks. 

This IT infrastructure makes it possible to carry out business-related processes securely and professionally. 

Domain services offer a complex network of connections. These connections are what power behind-the-scenes business functionalities. Without such a level of organization, it would be extremely difficult to process data and to offer secure connections for employees.

Keep reading to learn several important definitions associated with Active Directory Domain Services (AD DS). We’ll also share important benefits about why you should consider AD DS management.

10 Things to Look for in Your Managed IT Service Provider

10 Things to Look for in Your Managed IT Service Provider

Small business owners often find that the Internet is the most powerful tool that they can take advantage of. Oftentimes, though, IT-related responsibilities are best left to a professional.

Not sure where to start? Don't worry, we’ve got you covered.

Let's take a look at everything you need to know about what to look for in a managed IT service provider.

A Five-Star Promise in an Uncertain Time

A Five-Star Promise in an Uncertain Time

IT Managed Services Lighten the Load

Like you, MicroTech relies heavily on technology. Even as an IT managed service provider, we’ve experienced some of the same challenges our clients have throughout the pandemic. We could all use a little reassurance that we’ve made the right decisions and delivered on our promises to our valued customers during a turbulent time. We’re grateful to our clients who’ve taken the time to provide us with feedback.

Small Business Technology: 3 Key Tech Investments SMBs Should Make

Small Business Technology: 3 Key Tech Investments SMBs Should Make

Technology has become an essential ingredient for successful business operations, regardless of size. It is seen as an effective way of building your company, sharing information, and transforming productivity that extends beyond company boundaries. But with how quickly technology is advancing, many small businesses find it hard to figure out what technology to use, when to invest in new tech, and how to prioritize their investment to reap the greatest reward.