MicroTech Systems IT Service Blog

At some point, most businesses will need to make a decision about how to handle the information technology (IT) needs of the business. These needs can evolve based on the size, scope, and level of growth that a business experiences at a certain stage.

Regardless of where your organization stands, investing in the right level of IT support can be a gamechanger. Whether you need remote monitoring services, cybersecurity protocols, or database management, working with IT professionals can take you where you need to go.

In this post, we’ll recap the benefits of remote IT support and contrast this service with more traditional options, like onsite IT support.

How efficient is your network? How worried are you about potential security vulnerabilities? Are you continually coping with IT issues? It may be time to consider getting some consistent outside help. Not just for when problems arise, and you can’t fix them, but more importantly, before issues occur.

A managed services provider can help your business by handling many of the tasks associated with protecting, upgrading, and monitoring your network. An MSP will focus on performance and on a proactive approach to managing your infrastructure so you and your c-suite can grow your business model.

Technologically-focused companies rely on critical database infrastructure to maintain regular operations and to help employees and administrators accomplish daily tasks. 

This IT infrastructure makes it possible to carry out business-related processes securely and professionally. 

Domain services offer a complex network of connections. These connections are what power behind-the-scenes business functionalities. Without such a level of organization, it would be extremely difficult to process data and to offer secure connections for employees.

Keep reading to learn several important definitions associated with Active Directory Domain Services (AD DS). We’ll also share important benefits about why you should consider AD DS management.

In the business world, many of our products and services are relatively similar. The best way to stand out is by providing great customer service. According to statistics, 86% of buyers are more likely to pay more for a better customer experience. Although it can be daunting to respond to multiple needs, with help desk software, you will have better control over customer communications. Read on to learn more. 

Small business owners often find that the Internet is the most powerful tool that they can take advantage of. Oftentimes, though, IT-related responsibilities are best left to a professional.

Not sure where to start? Don't worry, we’ve got you covered.

Let's take a look at everything you need to know about what to look for in a managed IT service provider.

In an age of remote work, having the ability to access important data from anywhere is critical to business success and longevity. Yet there are both right and wrong ways to expand access to your organization’s most critical files on the cloud.

Cloud storage is certainly a good option, but it’s not a one-size-fits-all model. To understand which cloud solution is best for your business operations, you must have a keen awareness of the benefits and disadvantages (prior to migrating your data).

Microsoft Office 365 allows individuals and teams the ability to work, manage tasks, and share information securely. Office 365 for Business is specifically tailored to large organizations that need the ability to connect work-related data.

Professional tasks rarely take place in an individual silo. It’s therefore important that software products promote team collaboration and connectivity.

At MicroTech, we have a Joe to support every aspect of your business’ IT system. You may already be familiar with Joey our networking expert and Joseph our security specialist.  

When you rely on software systems for conducting business, you need to know that those systems are operating at peak efficiency. Anything less can result in lackluster performance, poor internal adoption, and even major security concerns that could put your data at risk.

Many organizations use Microsoft programs for connection, collaboration, and workflow management. A network assessment can ensure that these programs are running well and that there are no concerns to be addressed.

Meet Joseph, your new Security Specialist.

Think about how much your business has changed in a short period and how much business we all do in the cloud these days. Most of us have moved from software to cloud resources. Our networks are used to connect to third-party providers like Microsoft Teams, Zoom, Office 365, or Google Docs. Many accounting systems and payroll services are online. CRMs like HubSpot or Zendesk are in the cloud. Each one of these connections can help you be more productive, but they can also create greater threat exposure.