If you think your system and network are safe after installing a traditional antivirus software application, think again. Today, it's all about the exploit. Hackers are getting more creative. The workforce is more distributed than ever. And, small businesses need to be prepared.
For hackers, American small business culture represents a target-rich environment. Small businesses don’t often possess robust protocols in place to deter attackers. They might not use commercial-grade antivirus, and may not consistently employ strong password policies or two-factor authentication.
As a result, attackers have a huge opportunity when it comes to small businesses – and it’s an opportunity that they usually take. Here are a few startling statistics as of 2021:
Having a forecasted outlook for new tech updates can help organizations better plan for what’s next. Some companies even rely on these improvements to fix known issues, answer common product needs or enhance the user experience (UX).
While the days of downloading new antivirus software from floppy disks or CDs are long gone, having up-to-date protection against cyber threats is still a very present reality. Even if the way we protect our computer systems looks different than it did in decades past, the need for protecting valuable data is more important than ever.
In the business world, many of our products and services are relatively similar. The best way to stand out is by providing great customer service. According to statistics, 86% of buyers are more likely to pay more for a better customer experience. Although it can be daunting to respond to multiple needs, with help desk software, you will have better control over customer communications. Read on to learn more.
As you might know from maintaining your business operations, computer needs are vastly different in personal versus enterprise applications. If you’re a Windows user, this distinction is important as you transition from personal needs to corporate-level tech decisions.
Managing your company’s complex IT infrastructure can be a difficult task in addition to overseeing the rest of your standard business operations. Fortunately, if you don’t have the internal IT resources or you’re simply looking for more thorough tech support, remote network monitoring can help.
In today’s modern work culture, collaboration is more important than ever. As an increasing number of companies move to remote-based work models, the ability to collaborate and share with other individuals online is essential.
Like you, MicroTech relies heavily on technology. Even as an IT managed service provider, we’ve experienced some of the same challenges our clients have throughout the pandemic. We could all use a little reassurance that we’ve made the right decisions and delivered on our promises to our valued customers during a turbulent time. We’re grateful to our clients who’ve taken the time to provide us with feedback.
Despite their size, small businesses are encountering many of the same modern roadblocks as larger corporations do in terms of technology. These issues include cybersecurity and IT challenges that small companies may be less prepared or equipped to handle.