MicroTech Systems IT Service Blog

As a small business owner in Boise, Idaho, it's essential to have reliable IT support to keep your company running smoothly. But with so many options available, finding the right IT partner can be challenging. Managing an IT network for a small business is like trying to fix a car engine without any training and half the tools. Just as a car engine has complex components and systems that require expertise to repair and maintain, your IT network also has a variety of technical components that require specialized knowledge to manage effectively. Without the necessary skills and resources, attempting to handle IT issues on your own can lead to costly mistakes and disruptions to your business.

Being a small and medium-sized business, you are growth-focused and need to efficiently utilize your resources and scale your business operations within a limited budget. What if you could save on your IT spending, allocating more budget towards other business-critical tasks?

Remote IT Assistance offers professional IT services at affordable costs eliminating the need to hire an in-house IT support team. In addition to cost savings, remote IT support service ensures faster issue resolution, access to industry experts, 24/7 remote monitoring, and provides on-demand scalability.

If you compare the cost of hiring a full-time in-house IT staff and subscribing to remote IT support services you would find that hiring remote IT support for small businesses is easier on the pocket. Apart from your cost savings, with small business remote support, you get access to IT experts, and the overall productivity of your business increases.

...and how to Avoid These IT Mistakes in 2019

No IT strategy is ever certain – business leaders make plenty of well-informed assumptions about the future of information technology, only to find out that the future takes a different turn. This year, everyone made plenty of assumptions about the cloud, the IoT, information security, and more. What did businesses get wrong – and how will we fix things in the year to come?

If you think your system and network are safe after installing a traditional antivirus software application, think again. Today, it's all about the exploit. Hackers are getting more creative. The workforce is more distributed than ever. And, small businesses need to be prepared.

For hackers, American small business culture represents a target-rich environment. Small businesses don’t often possess robust protocols in place to deter attackers. They might not use commercial-grade antivirus, and may not consistently employ strong password policies or two-factor authentication. 

As a result, attackers have a huge opportunity when it comes to small businesses – and it’s an opportunity that they usually take. Here are a few startling statistics as of 2021:

Having a forecasted outlook for new tech updates can help organizations better plan for what’s next. Some companies even rely on these improvements to fix known issues, answer common product needs or enhance the user experience (UX).

While the days of downloading new antivirus software from floppy disks or CDs are long gone, having up-to-date protection against cyber threats is still a very present reality. Even if the way we protect our computer systems looks different than it did in decades past, the need for protecting valuable data is more important than ever.

In the business world, many of our products and services are relatively similar. The best way to stand out is by providing great customer service. According to statistics, 86% of buyers are more likely to pay more for a better customer experience. Although it can be daunting to respond to multiple needs, with help desk software, you will have better control over customer communications. Read on to learn more. 

As you might know from maintaining your business operations, computer needs are vastly different in personal versus enterprise applications. If you’re a Windows user, this distinction is important as you transition from personal needs to corporate-level tech decisions.