In the business world, many of our products and services are relatively similar. The best way to stand out is by providing great customer service. According to statistics, 86% of buyers are more likely to pay more for a better customer experience. Although it can be daunting to respond to multiple needs, with help desk software, you will have better control over customer communications. Read on to learn more.
As you might know from maintaining your business operations, computer needs are vastly different in personal versus enterprise applications. If you’re a Windows user, this distinction is important as you transition from personal needs to corporate-level tech decisions.
Managing your company’s complex IT infrastructure can be a difficult task in addition to overseeing the rest of your standard business operations. Fortunately, if you don’t have the internal IT resources or you’re simply looking for more thorough tech support, remote network monitoring can help.
In today’s modern work culture, collaboration is more important than ever. As an increasing number of companies move to remote-based work models, the ability to collaborate and share with other individuals online is essential.
Like you, MicroTech relies heavily on technology. Even as an IT managed service provider, we’ve experienced some of the same challenges our clients have throughout the pandemic. We could all use a little reassurance that we’ve made the right decisions and delivered on our promises to our valued customers during a turbulent time. We’re grateful to our clients who’ve taken the time to provide us with feedback.
Despite their size, small businesses are encountering many of the same modern roadblocks as larger corporations do in terms of technology. These issues include cybersecurity and IT challenges that small companies may be less prepared or equipped to handle.
No matter how we choose to conduct typical business processes, the fact is clear–our world is a connected one. Digital transformation has contributed to more computer networks that function with greater speed, ability, and performance.
Despite their importance (both for technology and business), computer networks can be complex to manage. If your company has struggled to develop, maintain, or fix problems related to your computer network and IT infrastructure, computer network information services may be the solution you need.
Technology has become an essential ingredient for successful business operations, regardless of size. It is seen as an effective way of building your company, sharing information, and transforming productivity that extends beyond company boundaries. But with how quickly technology is advancing, many small businesses find it hard to figure out what technology to use, when to invest in new tech, and how to prioritize their investment to reap the greatest reward.
Small and midsize businesses have a variety of tasks to juggle to keep operations running smoothly. When it comes to IT and technology, smaller companies may not have internal staff members who are assigned to these responsibilities.
Fortunately, that’s where managed IT services come into play. A dedicated third-party expert can help even the smallest businesses and organizations keep tabs on technical areas. IT solutions experts also fix vulnerabilities and eliminate IT risks.
You may have heard that around half of new businesses fail during their first year. While this isn't exactly true, there are still many mistakes small businesses make that can cost them.