Every business needs access to quality, reliable IT services. All our daily functions are online, but with so many options out there, it can be hard to know where to start. We’ve taken the time to outline some key questions we’ve been asked by our clients to determine if we were a fit; read on so they can help you: six questions you should ask before choosing an IT service provider.
MicroTech Systems IT Service Blog
Microtech Boise IT services blog. Learn tips and best practices for your business IT needs.
Posts about Managed Services (2):
The future of work begins here. Remote work, all signs show, will be a big thing in the post-pandemic world. Companies have found ways to make it successful at this point, and many would like to carry forward the benefits and costs savings into the future. If you plan to blend on-site and remote work environments for the long haul, here is the guide to getting started.
Before COVID-19, working from home was something only around 7% of Americans were doing, according to the 2019 National Compensation Survey. Since mid-March, however, that number has risen to an estimated 95% of all white-collar workers, as companies across the nation take steps to protect their workers and comply with shelter-in-place and lockdown orders.
Having a managed service provider (MSP) take care of your company’s IT operations full time is the gold standard, especially for small- and medium-sized businesses. That’s only true if you’re getting the right level of service, though. Few things are worse than mediocre IT, however, and it’s important to find out if you’re getting the value you need for the annual or monthly fee you pay.
Small businesses are just as vulnerable to cyber and network attacks as large corporations since the main concern of hackers is to steal confidential financial information. Once they've seized the data they can use it themselves to compromise accounts or sell it to other criminals on the dark web. Here are realistic ways your SMB can fight attackers, using multi-factor authentication strategies.
Leaders wear multiple hats, regardless of the organization's size. Sure. But we know, as small business leaders, we feel the pressure to try to do more with less. Over the last three decades, we've seen the role that technology plays in enabling us to be more effective as a company and for our clients. Technology, we find, is often needed and used, but not cared for or maintained as carefully as it should. Why? Because everything we do for our business requires time, money, skills, and resources to accomplish the caring and feeding each department needs to aid in the growth of the company.
These days, you don’t have to look too far on social media to find a #10YearChallenge. Some are simple: post a photo of yourself from 2009 and another from today to see how much you’ve changed. Others are using the hashtag for bigger and broader things to reflect on, such as climate change, sustainability, and global conflicts.
With almost 50 years of IT support experience, we know the industry has changed and with different terminology for different things; we thought we’d set the record straight.
How efficient is your network? How worried are you about potential security vulnerabilities? Are you continually coping with IT issues? It may be time to consider getting some consistent outside help. Not just for when problems arise, and you can’t fix them, but more importantly, before issues occur. A managed services provider can help your business by handling many of the tasks associated with protecting, upgrading, and monitoring your network. An MSP will focus on performance and on a proactive approach to managing your infrastructure so you and your c-suite can grow your business model.
It is not a matter of if you will be attacked, but when you will suffer a cyber attack, and if you will be able to prevent it and/or recover from it.