MicroTech Systems IT Service Blog

With most business operations being heavily reliant on technology, keeping a constant check on your IT systems to ensure smooth functioning is a no-brainer. Nonetheless, hiring an in-house monitoring staff or relying on on-site support for break-fix upgrades will drain your budget. Remote monitoring management is all you need to get professional help for monitoring, maintaining, and fixing IT issues at affordable costs.

Remote monitoring management (RMM) refers to keeping your IT systems in optimal condition without technicians being physically present on the site. If you are wondering why use remote monitoring and management, let's count some key benefits of RMM software. RMM tools offer proactive monitoring, faster issue resolution, enhanced user experience using automation, all these and more at budget-friendly prices.

With dozens of RMM tools out there, it's not easy to find the RMM software that best suits your business needs. Let's understand what RMM is, which features you should look for, and the benefits of using RMM software.

Business continuity and disaster recovery are preemptive plans that guide businesses during a crisis like natural disasters, power outages, technological failure, and cyber incidents. A business continuity plan (BCP) helps you to keep your business running in the face of a crisis while disaster recovery strategies aid you in rapidly restoring your business operations to full capacity following a disaster. 

Imagine that you’ve spent many years and thousands of dollars building up the IT infrastructure of your small business. Lately, you’ve started to notice that your computer connections are lagging or moving slowly, and you’re increasingly worried about outside cybersecurity threats that your basic managed services provider (MSP) doesn’t cover.

At some point, most businesses will need to make a decision about how to handle the information technology (IT) needs of the business. These needs can evolve based on the size, scope, and level of growth that a business experiences at a certain stage.

Regardless of where your organization stands, investing in the right level of IT support can be a game-changer. Whether you need remote monitoring services, cybersecurity protocols, or database management, working with IT professionals can take you where you need to go.

In this post, we’ll recap the benefits of remote IT support and contrast this service with more traditional options, like onsite IT support.

How efficient is your network? How worried are you about potential security vulnerabilities? Are you continually coping with IT issues? It may be time to consider getting some consistent outside help. Not just for when problems arise, and you can’t fix them, but more importantly, before issues occur.

A managed services provider can help your business by handling many of the tasks associated with protecting, upgrading, and monitoring your network. An MSP will focus on performance and on a proactive approach to managing your infrastructure so you and your c-suite can grow your business model.

Technologically-focused companies rely on critical database infrastructure to maintain regular operations and to help employees and administrators accomplish daily tasks. 

This IT infrastructure makes it possible to carry out business-related processes securely and professionally. 

Domain services offer a complex network of connections. These connections are what power behind-the-scenes business functionalities. Without such a level of organization, it would be extremely difficult to process data and to offer secure connections for employees.

Keep reading to learn several important definitions associated with Active Directory Domain Services (AD DS). We’ll also share important benefits about why you should consider AD DS management.

In the business world, many of our products and services are relatively similar. The best way to stand out is by providing great customer service. According to statistics, 86% of buyers are more likely to pay more for a better customer experience. Although it can be daunting to respond to multiple needs, with help desk software, you will have better control over customer communications. Read on to learn more. 

Are you a small business owner looking to harness the power of the Internet for your operations? As the digital landscape continues to evolve, the role of IT in businesses, especially small and medium-sized ones, has become increasingly crucial. However, navigating the complex world of IT can be challenging, and that's where the expertise of an IT managed service provider near you can make all the difference.

The digital realm offers immense opportunities, but it also comes with a plethora of challenges and responsibilities, which are best entrusted to professionals who specialize in managed IT services. If you're wondering where to begin in your search for the right partner to handle your IT needs, worry not – we're here to guide you through the process.

When you rely on software systems for conducting business, you need to know that those systems are operating at peak efficiency. Anything less can result in lackluster performance, poor internal adoption, and even major security concerns that could put your data at risk.

Many organizations use Microsoft programs for connection, collaboration, and workflow management. A network assessment can ensure that these programs are running well and that there are no concerns to be addressed.

As you might know from maintaining your business operations, computer needs are vastly different in personal versus enterprise applications. If you’re a Windows user, this distinction is important as you transition from personal needs to corporate-level tech decisions.