MicroTech Systems IT Service Blog

Microtech Boise IT services blog. Learn tips and best practices for your business IT needs.

Remote IT Support Pros and Cons

Remote IT Support Pros and Cons

At some point, most businesses will need to make a decision about how to handle the information technology (IT) needs of the business. These needs can evolve based on the size, scope, and level of growth that a business experiences at a certain stage.

Regardless of where your organization stands, investing in the right level of IT support can be a game-changer. Whether you need remote monitoring services, cybersecurity protocols, or database management, working with IT professionals can take you where you need to go.

In this post, we’ll recap the benefits of remote IT support and contrast this service with more traditional options, like onsite IT support.

5 Signs Your Small Business Needs a Managed Service Provider

5 Signs Your Small Business Needs a Managed Service Provider

How efficient is your network? How worried are you about potential security vulnerabilities? Are you continually coping with IT issues? It may be time to consider getting some consistent outside help. Not just for when problems arise, and you can’t fix them, but more importantly, before issues occur.

A managed services provider can help your business by handling many of the tasks associated with protecting, upgrading, and monitoring your network. An MSP will focus on performance and on a proactive approach to managing your infrastructure so you and your c-suite can grow your business model.

Why Active Directory Domain Services Authentication Matters

Why Active Directory Domain Services Authentication Matters

Technologically-focused companies rely on critical database infrastructure to maintain regular operations and to help employees and administrators accomplish daily tasks. 

This IT infrastructure makes it possible to carry out business-related processes securely and professionally. 

Domain services offer a complex network of connections. These connections are what power behind-the-scenes business functionalities. Without such a level of organization, it would be extremely difficult to process data and to offer secure connections for employees.

Keep reading to learn several important definitions associated with Active Directory Domain Services (AD DS). We’ll also share important benefits about why you should consider AD DS management.

The Ultimate Help Desk Setup for Small Business Support

The Ultimate Help Desk Setup for Small Business Support

In the business world, many of our products and services are relatively similar. The best way to stand out is by providing great customer service. According to statistics, 86% of buyers are more likely to pay more for a better customer experience. Although it can be daunting to respond to multiple needs, with help desk software, you will have better control over customer communications. Read on to learn more. 

10 Things to Look for in Your Managed IT Service Provider

10 Things to Look for in Your Managed IT Service Provider

Small business owners often find that the Internet is the most powerful tool that they can take advantage of. Oftentimes, though, IT-related responsibilities are best left to a professional.

Not sure where to start? Don't worry, we’ve got you covered.

Let's take a look at everything you need to know about what to look for in a managed IT service provider.

The Pros and Cons of Cloud Storage for Your Business

The Pros and Cons of Cloud Storage for Your Business

In an age of remote work, having the ability to access important data from anywhere is critical to business success and longevity. Yet there are both right and wrong ways to expand access to your organization’s most critical files on the cloud.

Cloud storage is certainly a good option, but it’s not a one-size-fits-all model. To understand which cloud solution is best for your business operations, you must have a keen awareness of the benefits and disadvantages (prior to migrating your data).

How to Run a Microsoft Network Assessment

How to Run a Microsoft Network Assessment

When you rely on software systems for conducting business, you need to know that those systems are operating at peak efficiency. Anything less can result in lackluster performance, poor internal adoption, and even major security concerns that could put your data at risk.

Many organizations use Microsoft programs for connection, collaboration, and workflow management. A network assessment can ensure that these programs are running well and that there are no concerns to be addressed.