MicroTech Systems IT Service Blog

Efficient work from home solutions are top of mind for small- and medium-sized businesses.

You may have heard that around half of new businesses fail during their first year. While this isn't exactly true, there are still many mistakes small businesses make that can cost them.

Running a successful small business in Boise is no small task, and IT is one area where you want the best of the best. Having a reliable IT support team can make or break your business.

We can help you avoid costly blunders with this guide on common IT mistakes to avoid.

1. Poor Security Software

Having insufficient security measures in place or outdated hardware is one of the biggest mistakes you can make.

When everyone was working in the office behind firewalls, your greatest IT risks were most likely employees clicking on suspicious links and the occasional coffee spill.

Beware. Email fraudsters are getting smarter and more aggressive. Nowadays, these cybercriminals can take over your email account and, by extent, your business. Your clients, your money, and trade secrets will all be at their mercy. Here is how it goes down.

Small business owners these days are keenly aware of the need for digital transformation to give them a competitive edge. You can no longer get away with using outdated programs installed on your server, or email applications that aren’t secure. The risks to companies of every size demand you use the latest technology, regardless of whether it’s practical for you financially.

Thankfully, programs like Microsoft’s 365 (previously referred to as Microsoft O365) can give you a variety of hosted exchange options that enable you to keep your software up-to-date, access all the capabilities you need, and do it all at an affordable price.

What’s more, you don’t need a complicated “tech stack” to do it with, because as software-as-a-service (SaaS) goes, you get access to a bundle of tools and features that are billed per user, per month per the package you select.

Every business needs access to quality, reliable IT services. All our daily functions are online, but with so many options out there, it can be hard to know where to start. We’ve taken the time to outline some key questions we’ve been asked by our clients to determine if we were a fit; read on so they can help you: six questions you should ask before choosing an IT service provider.

The future of work begins here. Remote work, all signs show, will be a big thing in the post-pandemic world. Companies have found ways to make it successful at this point, and many would like to carry forward the benefits and costs savings into the future. If you plan to blend on-site and remote work environments for the long haul, here is the guide to getting started.

Before COVID-19, working from home was something only around 7% of Americans were doing, according to the 2019 National Compensation Survey. Since mid-March, however, that number has risen to an estimated 95% of all white-collar workers, as companies across the nation take steps to protect their workers and comply with shelter-in-place and lockdown orders.

Are you looking to boost your company's productivity with Microsoft 365? Do you feel as if your company is only using a small percentage of the software's features? If so, then you need to learn about different tips that you can use to speed things up.

Having a managed service provider (MSP) take care of your company’s IT operations full time is the gold standard, especially for small- and medium-sized businesses. That’s only true if you’re getting the right level of service, though. Few things are worse than mediocre IT, however, and it’s important to find out if you’re getting the value you need for the annual or monthly fee you pay.